Shipping policy

  1. Shipping Regions: Our store offers international shipping, delivering products to various regions worldwide. You can check specific shipping regions in your cart.

  2. Processing Time: After order confirmation, we typically initiate shipping within 2 business days. Certain products may have individualized shipping schedules.

  3. Shipping Fees: Shipping fees may vary based on your order total. Please check the cart and checkout pages for specific shipping costs.

  4. Tracking: Every shipment is assigned a tracking number, allowing you to monitor the progress of your order.

  5. Customs and Taxes: For international shipments, customs duties and taxes imposed by the receiving country may apply. These charges are the responsibility of the customer.

  6. Shipping Carriers: We use reliable shipping carriers to ensure the safe delivery of your order. Carrier selection may vary based on your location and the nature of the product.

  7. Reshipping and Returns: In the event of damaged or incorrectly shipped products, we promptly address and resolve the issue. However, we cannot assume responsibility for the loss of delivered items. Please note that in such cases, refunds are not possible.

  8. Contact: If you have any questions or concerns, feel free to reach out to us at info@masonkodera.com.